![]() Free up IT staff to focus on other important activities.įreedom to choose pure vs. Put the onus of verifying a user’s self-service action, such as a group membership request, on the group owner or user’s manager. Reduced costs and improved productivity: Empower non-IT staff to oversee important, yet day-to-day activities such as group management and directory profile update. For example, if the mobile number self-updated by a user doesn’t match the format used by the organization, it can be rejected by the admin before it gets updated in Active Directory. ![]() ![]() A secure and consistent self-service: Help desk assisted password reset, account unlock, self-directory update and group subscription ensures that the self-service operations performed by end users are secure and consistent.
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